Welcome To Our New Website

Israel Military Products

Use of the Website:

  1. By accessing Israel-Army website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks:

  1. The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner.
  2. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
  3. All aspects of this web site – design, text, graphics, applications, software, underlying source code and all other aspects – are copyrights of www.idfstore.com and its affiliates or content and technology providers.
  4. In accessing these web pages, you agree that any downloading of content is for personal, non-commercial reference only. No part of this web site may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the Website Owner.

Warranties

  1. The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Details:

  1. When registering with idfstore.com, you will be required to enter a contact email address, your first and last names, and in the event of an order, a password.
  2. Please note, your password should be stored in a safe place and not be disclosed to 3rd parties. All sessions and transactions which occur under your identity are your responsibility, and you are advised to change your password immediately if you feel it has been compromised.
  3. Any changes in your personal details, such as your billing address, should be updated via your profile at your Account Settings page. Failure to update these details could result in a transaction being denied, due to a registered address validation failure when processing order payment details.
  4. Please see our Privacy Policy for more details regarding information we collect, what we use it for, and further security measures.

Purchases:

  1. We require confirmation of receipt of payment for the total order amount before your order can be confirmed and dispatched.
    • For credit cards and PayPal payments, we receive this confirmation from the vendor.
    • For personal checks and wire transfers, we will receive confirmation from our bank once funds/checks have been cleared.
  2. Receipt of payment constitutes a binding agreement between both parties.
  3. Please see our Orders, Payment and Shipping Information page for more information.

Availability:

  1. Although we regulate our stock levels, from time to time items may appear on our website which at the time of ordering are out of stock. In the event that this occurs, we will notify you immediately by email and offer you one of three alternatives:
    • A similar item, or the same item in a different size or color;
    • To put your item on backorder, i.e. to hold your order until new stock comes in;
    • To refund the amount for the unavailable item.
  2. We will honor whichever option you choose, and refunds will be made within 30 days of your order.
  3. In the event of special offers: stocks are always limited, and special offers hold only while stocks last. To avoid disappointment, it is always best to take advantage of special offers and/or promotions sooner rather than later.

Shipments and Deliveries:

  1. Orders will be dispatched as soon as possible after confirmation of payment has been received.
  2. You will be notified by email of the shipping date and tracking number.
  3. Please note the delivery times for the different shipping options available on the checkout page, and ensure you have selected the correct option according to your delivery requirements.
  4. While we make every effort possible to ensure your order is shipped to you as speedily as possible, delivery times quoted on our website are estimates only, based on availability, processing times, delivery companies, and international shipping procedures.
  5. From time to time delays beyond our control can occur, such as customs, carrier delays, delayed air times due to bad weather, etc. We cannot accept responsibility for deliveries where the delay is caused by events beyond our control. Please make use of the tracking number supplied to you to track the whereabouts of your delivery, and to follow up any late delivery enquiries.
  6. Orders in transit are covered by our shipping insurance policies, which terminate as soon as delivery has been made to the requested shipping address.
  7. Your order will be delivered either to your door or to your local post office, depending on shipping option chosen by you. Please be on the lookout for notification from your post office that a parcel has arrived for collection.
  8. Please see our Orders, Payment and Shipping Information page for more information.

Customs:

  1. Customs policies vary widely from country to country, so you should contact your local customs office for further information if required.
  2. Please note, when ordering from idfstore.com, you are considered the importer of record and as such you are bound to comply with all laws and regulations of the country in which you are receiving the goods.
  3. Any additional amounts charged by customs are the responsibility of the purchaser only, and may not be deducted or claimed from the order total at any stage.

VAT:

  1. Value Added Tax (VAT) is charged for shipments to Israel addresses only, at 17%.
  2. Prices displayed on the website exclude VAT, and for Israeli deliveries the VAT will be added separately.

Returns:

  1. You may return an item sold by idfstore.com within 14 days of delivery.
    • Notice of intention to return an item for refund must be made in writing via our Contact Page, before the item is returned. We will supply you with a physical return address.
    • Returns for refund must be made to the address we supply, at your own cost and risk, unless the goods were supplied faulty or damaged.
    • Items returned for refund must be returned undamaged, unworn, and in their original packaging.
    • On receipt of the returned items, we will inspect the items, and credit your account less the original shipping fees. All efforts will be made to credit your account as soon as possible.
  2. If your order arrives damaged or defective, kindly notify us by email within 10 days of receipt of order. We will request you to return the item and ship you a replacement at our expense.
  3. If you receive an incorrect item, kindly notify us by email within 10 days of receipt. We will request you to return the item and re-ship the correct item at our expense.
  4. To exchange an item for a bigger or smaller size, please notify us in advance before shipping back the item for a new size. In such cases the shipping cost for the returned goods will be covered by the customer.
  5. In the event you want to change any detail of your order before dispatch, please contact us by e-mail or by phone.
  6. Please note, for items returned for refund, we reserve the right to charge a small restocking fee.
  7. You can track your order progress by logging into your Account. Order & Billing History is displayed at the bottom of the page, and your order status will appear in the table.
  8. In case your order has not arrived, we request that you wait 30 days from time of order, in order to give a chance to the Mail Authorities. After 30 days please let us know if your order has not arrived.

External Links:

  1. External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content.
  2. Use or reliance on any external links and the content thereon provided is at your own risk.

Liability:

  1. If the goods we deliver to you are not what you ordered, are damaged or defective in any way, or of an incorrect quantity, idfstore.com shall have no liability to you unless you notify us in writing within 10 working days of delivery of goods in question.

Conflict of terms:

  1. If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability:

  1. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws (choice of venue and forum):

  1. Use of this website shall in all respects be governed by the laws of the state of Israel, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that Israeli courts, located in Israel, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.